Controlling the work of drivers – one of the biggest problems of restaurants
How to control drivers’ working time? What to do to keep them on course and how to improve the quality of delivery? Is it worth investing in applications for drivers? We will answer all of these questions in today’s article!
You have a good and hardworking driver – respect him!
An honest and hard-working driver is the key to the success of your restaurant. He is the showcase of the premises, and the level of customer satisfaction largely depends on him.
Unfortunately, hardworking and loyal employees are quite often hard to find.
If you want to be sure that your drivers work reliably and that food reaches customers on time, invest in the application for drivers.
How does an application for drivers help your business?
Investing in application for drivers will help you solve three main problems faced by restaurants offering food delivery.
- It will help you reduce the number of negative comments on the Internet. Of course, the application for drivers will not increase your chef’s skills, but it can have a great impact on reducing the delivery time.
Failure to deliver the order on time is one of the main complaints of customers of delivery restaurants. People who have received a cold meal often feel obliged to inform the rest of the world about it, and the Internet helps with it a lot. Application for drivers solves this problem.
The application, connected with the POS system, shares the location of the drivers, so you can see where they are, where they are going to, and whether they deliver meals on time. What’s more important – the system is fully remote! All you need is a laptop and a stable internet connection to check your daily turnover, what your employees are doing, or how many dishes have been delivered.
- The application for drivers simplifies and fastens settlement at the end of the day.
The real scourge for restaurant owners and their employees is settling driver’s work at the end of the day. In order to do it correctly, you have to find out where they have been, which orders they delivered, how much cash they had with them, whether they made any purchases along the way, etc. Of course, all calculations are made with a piece of paper and a pen, and there is always something that doesn’t add up. Sounds familiar? And it doesn’t have to. With the application for suppliers, you can settle drivers in 2 minutes. The application remembers and processes the data needed for billing and gives the final value due to each of the suppliers. As a result, you can be sure that the appropriate amount of cash is going to the cash register and that your employees finish their shift on time!
- You will reduce staff turnover and the average time of implementation of your employees. Has your driver quitted the job overnight? It happens a lot in the gastronomy industry… To reduce employee turnover, you need to provide them with greater work comfort. The application for drivers can help you with that. How?
- The application for drivers has a built-in GPS – it guides the driver straight to the customer’s door.
- Suppliers can contact the ordering party from the application- for you, it is great news in terms of data protection (sticky notes with customer address and phone number like to get lost), for the driver – great convenience
- Drivers see the details of the order – customers cannot accuse them that something is missing because everything is saved in the application
- Drivers waste no time – suppliers are often paid according to the number of deliveries made. Thanks to the application connected to the POS system, restaurant employees see how to combine orders in the most optimal way, which leads to increased efficiency of drivers and translates into their higher earnings!
Taking this all into consideration, the implementation of new employees takes less time and is less stressful.
You do not know which application for suppliers is worth your money? Papu.io is a comprehensive solution for restaurants with delivery, recommended by both the owners and drivers themselves. Thanks to papu.io, you will shorten the delivery time by an average of 8 minutes and improve your online ratings. The application will increase the comfort of your drivers’ work and will give you more control over your business.
Check how papu.io works. Fill out the form by clicking on the “Test the demo” banner.