Collect customer satisfaction feedback on each delivery. Automatic notifications will encourage satisfied customers to publish their ratings online. As a result, you will amplify positive reviews about your restaurant and improve your online ratings.
Acquiring customer reviews
After each completed delivery, your customers will be asked to rate it on a 5-point scale in exchange for a 10% discount voucher on their next order. You will accumulate more reviews and encourage your customers to make repeat orders.
Posting positive reviews
If your customer gives your restaurant 4 or 5 stars, they will receive an automatic notification to encourage them to make their review public by posting it online. More positive reviews will improve your overall rating and help attract more customers to your restaurant.
Management of negative reviews
You’ll be instantly notified when your customers rate your delivery at less than 4 stars. The rating will be visible in the system only to you. As the customer has already expressed their opinion once, the chance of them adding another online review is low. This will help you maintain a high online rating for your restaurant.
Online review monitoring
Monitor online reviews of your restaurant on an ongoing basis. Keep a close eye on what is being written about your restaurant on social media, in Google reviews and on other websites. The system will automatically send you a notification for each new review of your restaurant.
Take your management to the
Complete the contact form so that we know more about your restaurant and can show you how our system works.
You may also be interested in