Delivery time estimation

Using an algorithm, the system automatically calculates the food delivery time, the so-called estimated time of arrival (ETA), at the same time as the customer places an order. By providing an accurate food delivery time, you reduce the number of cancellations due to excessively long waiting times. Moreover, your customers will give your deliveries better ratings.

FUNCTIONALITY

ETA estimation

The algorithm calculates the ETA based on, among others, the number of orders in the queue, the delivery address, road congestion data, as well as the availability and the current location of the drivers. Customers receive more accurate delivery times at the order placement stage.

ETA integration with your web store

Integrate your estimated time of arrival function with your web store or app. You don’t have to invest in the entire system to use this feature.

Benefits

Greater customer satisfaction

On average, the system estimates the delivery time up to 30% more accurately than an employee calculating it manually.

Reduced number of cancellations

Customers cancel their orders when they have to wait too long. Thanks to the ETA function, you can provide a precise delivery time, enabling the customer to decide whether to place the order or not.

More orders delivered

You avoid situations where the customer is not at home to collect the order because of inaccurate information about the delivery time.

Take your management to the

next level

Complete the contact form so that we know more about your restaurant and can show you how our system works.

Reviews

True opinions of our customers

If you are doubtful about the benefits of the Papu.io order management system, make sure to contact the Viet Long restaurant and ask Adam, the restaurant’s owner, to come to the phone.

We were searching for a product to help us streamline the order-taking process for a long time – we have now found it. They are open to all suggestions, including ones recommending improvements to the quality and functionality of the program

We are very pleased with the quality of customer service. It’s top-notch. I continue recommending the system to all my friends in the business!”

We’ve collaborated with Papu.io for over a year. The app is highly recommended; it contains all the features and improvements you expect from such a system. The processes of taking orders, assigning drivers and billing have been optimally simplified.