Pricing

The fees are dependent on the monthly number of delivery orders per location. Delivery orders include orders from food delivery portals, own deliveries and take away orders. The more deliveries your restaurant makes, the lower the average fee per single delivery.

PLN and EUR.

In this case, you choose the appropriate plan for each location separately. Remember that the more deliveries your restaurant makes, the more it pays to buy a higher package. For chain restaurants, i.e. those with more than 5 locations, please contact our sales department to receive an individual estimation. Write to us at sales@papu.io

Papu.io offers a monthly (30 days) or annual (360 days) subscription. With an annual subscription, you only pay for 10 months. You get two months free of charge.

Both the monthly and annual subscriptions are paid in advance. On paying the subscription fee, you will receive access to the functionalities of the Papu.io system based on your package

Yes, the subscription fee is fixed if you don’t exceed your restaurant’s declared number of monthly delivery orders.

Don’t worry. If you exceed the monthly delivery order limit included in your package, the Papu.io system will continue accepting your orders. You will be able to pay for these additional orders with your next invoice. Take a look at the example below to see how it works.

Scenario:

You chose a monthly subscription with the Mini package with a limit of 500 orders. 

If you process, for example, 600 delivery orders within a given billing period (30 days), at the start of the next billing period we will simply increase your invoice by PLN 38 on a one-off basis.

100 orders over the limit x PLN 0.38 in fees per additional order = 

PLN 38 surcharge on the next invoice.Remember, we will never increase your plan without your knowledge. It’s up to you to decide if you want to keep your current monthly subscription, or if you want to increase it because you anticipate more deliveries. If you need a consultation, our Customer Success department will be happy to help you choose the most optimal package.

You have nothing to worry about! It’s fantastic that your business is growing so quickly! If you exceed the order limit in your annual plan, you won’t have to make any extra payments. Instead, the amount of additional fees will proportionally reduce the total length of the annual subscription. Take a look at the example below:

Scenario:

As you are planning on delivering 500 orders a month from your restaurant, you choose the annual subscription with the Mini package.

In the first billing month, your restaurant processes 600 orders, which is 100 orders more than planned (100 x PLN 0.32 in fees for each additional order = PLN 32). In the second billing month, your restaurant completes 150 orders over the plan (150 x PLN 0.32 = PLN 48), and in the third month 200 (200 x 0.32 PLN = PLN 64). 

In total, after 3 months you have PLN 144 in fees for additional orders (PLN 32 + PLN 48 + PLN 64). This amount will reduce your annual subscription by 8.6 days. 

How did we calculate this?

500 orders per month / 30 billing days = 16.67 orders per day. So, PLN 144 / 16.67 orders per day = 8.6 days, or 9 days when rounded up.

You can upgrade or downgrade your subscription or cancel it completely at any time. From the moment of cancellation, you will not incur any additional fees. Your subscription will expire at the end of the billing period that you have paid for (i.e. 30 days for monthly subscriptions or 360 days for annual subscriptions).